Online gambling operators, pay attention. Your platform’s success hinges on many factors, such as how good your product library is, what kind of promotions you run, and how intuitive your site is.  But one critical yet often overlooked aspect is your payment acceptance rate. This isn’t merely technical jargon; it’s the pulse of your transaction Read More

🌟Elevating iGaming Excellence: KYZEN and dot.iGaming Forge a Dynamic Partnership   At the forefront of the iGaming industry, dot.iGaming is the leader of innovation at the forefront of the iGaming sector. It offers high-quality B2B iGaming solutions when it comes to scalability, flexibility, and exciting themes in answer to the ever-demanding requisites that are spread Read More

🌟 KYZEN: Nurturing a Culture of Appreciation: Lessons for Young Startups in the Remote Era   In this article, we embark on a journey through the origins of Employee Appreciation Day, initiated by Dr. Bob Nelson in 1995. From its humble beginnings, this day has evolved into a global celebration, with particular significance in the Read More

🌟 Payment Solutions Management: A Deep Dive into Technical Gateways   In the dynamic world of online transactions, efficient payment solutions management plays a pivotal role in the success of businesses. At the core of this management lies the technical gateway, a crucial element that dictates how seamless and secure the payment processing journey can Read More

KYZEN: Mastering Identity Theft Prevention & Accountability in iGaming through Outsourcing In the ever-expanding world of online casinos, the exhilaration of gaming is occasionally overshadowed by the looming threat of identity fraud. As players immerse themselves in the excitement of virtual games and transactions, malicious individuals seek opportunities to exploit vulnerabilities. Identity theft is a Read More

🌟KYZEN: Your Definitive Guide to Top-Tier Customer Support through Outsourcing   In the ever-changing world of iGaming, customer support plays a pivotal role in sculpting a company’s reputation, success and customer retention. As customer demands increase and businesses expand, the question arises: Should you handle customer support in-house, or is outsourcing a better solution for Read More

The iGaming and financial service industries are set for an exciting development as KYZEN and Guru Pay announce their partnership. This collaboration brings together two diverse yet complementary areas of expertise, promising to offer innovative and practical solutions to the market.   KYZEN: A Fresh Approach to iGaming KYZEN offers B2B services, predominantly to the Read More

Carl DeGiorgio, CEO from KYZEN, an iGaming services provider across customer support, payments and fraud protections with extensive expertise in the industry. We have recently announced a new series of interviews bringing a spotlight to the innovators of the iGaming industry and assisting in our exploration of the iGaming trends for 2024. Each interview covers a specific Read More

Introduction The online casino industry has witnessed exponential growth in recent years, fuelled by technological advancements and the increasing popularity of digital entertainment. While this growth has brought about numerous opportunities, it has also exposed the industry to new challenges, most notably the pervasive issues of fraud. As players seek thrilling experiences and lucrative rewards, Read More

The Essential Art of Customer Service in iGaming: Embracing Technology and Talent In the fast-paced world of iGaming, customer service stands as a beacon of both challenge and innovation. It’s a sector where the fusion of human touch and technological advancement creates a dynamic work environment. “My perspective is shaped by a core belief – Read More