Customer Experience

Why AI Can’t Replace iGaming Customer Support Yet (A 2026 guide)

Viktorija Talevska / January 6, 2026

AI works for basic queries, but fails when payments, compliance, or emotions are involved. Learn why human led support still matters in 2026 in iGaming operations.

Customer Experience

Your Definitive Guide to Top-Tier Customer Support through Outsourcing

Carl DeGiorgio / February 1, 2024

Boost iGaming success with our expert, 24/7, cost-effective outsourced customer support. Scale and enhance service while focusing on core business growth.

Customer Experience

The essential art of Customer Service in iGaming

Viktorija Talevska / January 10, 2024

Explore the art of customer service in iGaming, where AI enhances agent efficiency while maintaining the crucial human touch for optimal player satisfaction.